Email Contact: su*****@ch********.com

Shipping Information

Order Verification: Please double-check your cart before ordering. Once an order is placed, no changes or additions can be made. Cancellations incur a 5% fee of the total order. Orders processed for shipping cannot be canceled.

Shipping Options:

  • Priority Shipping (Recommended): Expedited 3-4 business day delivery with insurance through USPS.
  • Free Shipping: Typically via UPS Ground, USPS, or FedEx, chosen by Station Gifts. Carrier selection occurs post-order processing.

Processing Time: Allow up to 7 business days for shipping. Each product is made to order. Post-processing, an email with tracking information and estimated ship date is sent. Shipping times at checkout do not include processing time.

Delivery

  • Address Accuracy: Ensure correct shipping address in order confirmation. Reshipping due to incorrect address is at purchaser’s expense.
  • Package Tracking: USPS may not update tracking until delivery. Tracking provided for all orders. Inquiries about orders exceeding 14 business days from order date are addressed.
  • Return & Liability: Packages returned to the sender and canceled incur a 20% restocking fee. Hippie Runner is not liable for packages post-USPS acceptance. Issues of lost, stolen, or returned packages are the buyer’s responsibility.

Policy Agreement: Purchasing from this site implies agreement to these policies.

Defective Merchandise or Incorrect Items:

  • Contact customer service at su*****@ch********.com for defective or incorrect items. A prepaid return label will be provided.
  • Returns must be within 14 days of receiving the label. Late returns are refused and sent back.

Station Gifts Exchange Policy

Eligibility: Items must be new, unworn, and unwashed to qualify for an exchange.

Exchange Process:

  1. Send items to Station Gifts, 2879 Waccamaw Cove, Longs, SC 29568.
  2. Upon receipt, a gift card for the item’s price will be emailed, valid for any website purchase.
  3. Worn or washed items will be donated without a gift card issuance.

Time Frame: Exchanges must be postmarked within 10 days of receiving the original package.

Restrictions: No exchanges on holiday-related items. Late exchanges are refused and returned to the sender.

Station Gifts Return Policy

Contact: Email su*****@ch********.com for assistance.

Return Conditions: Items must be new, unworn, and unwashed. The return must be postmarked within 10 days of the original receipt.

Refunds:

  • Deductions: Original shipping cost and a 20% restocking fee.
  • Non-qualifying items: Worn or washed items will be donated without a refund.

Time Frame: All returns must be postmarked within 10 days of receiving the original package.

Restrictions: No returns on holiday-themed items. Late returns are refused and returned to the sender.

Customer Responsibility: Shipping charges for returns and exchanges.

Procedure: Include the packing slip with the return/exchange indication. This facilitates a quicker process.

Processing Time: Allow 7 business days for processing exchanges/returns after receipt. Email confirmation will be sent once the refund is processed.

Return/Exchange Address: Creative Office: Hoa xuan, Cam Le, Da Nang City, Vietnam

Wholesale Purchases: No returns or exchanges on items bought at wholesale discounts or for resale.